April 2, 2023 - New Credit Card Management Upgrade in Online Banking
We’re excited to bring you a new credit card management upgrade, where you’ll enjoy an optimized user experience on any device - desktop, tablet, or mobile.
WHAT'S CHANGING?
- A new look
- Simplified experience
- Improved navigation
- Better viewing from your mobile or tablet devices
- Additional features like Alerts and Controls
GOOD TO KNOW
- If you currently manage your card(s) in online banking, your card's settings will transfer to this new platform.
- You can name your card(s) under Services.
- You can set up card controls, travel notifications, and alerts!
WHAT YOU NEED TO DO
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If you currently manage my card(s) in online banking: |
If you DO NOT currently manage my card(s) in online banking, but plan to: |
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FAQs
How do I clear my cache and what is it?
Your cache is another word for "browing history." By clearing your cache, your browser will recognize the new platform we upgraded to. Find the settings icon on your internet browser and click it. Find an option that says "browing history or cache" and click it. You do NOT need to delete your cookies, just your cache. Follow along with one of the videos below.
How-to YouTube Videos (not SWACU videos):
Clear my Cache on my iPhone (Start at 1:27)
IMPORTANT
The credit card feature in online banking may experience intermittent access while we make this transition. We will provide notice once the new features are available.
If you have any questions about your online access during the transition time, give us a ring at (800) 262-5325.
