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04/28/2025
BILL PAY FAQ Questions? Online Banking Videos
Updates to your SWACU Bill Pay
Dear SWACU Member,
- Monday, April 28th: Access the new Bill Pay system by logging on to the upgraded SWACU Online Banking system.
- Will my Bill Pay recipients transfer over to the new platform
Yes, recipients' billing information will transfer over. However, on certain "billers", Bill Pay will prompt you for verification. You will want to verify your recipients as soon as possible once we go live to ensure timely payment. - Start paying bills with "Move Money"
Easy as 1-2-3
Monday, April 28th – Access the new Bill Pay system and log in to the upgraded SWACU Online Banking system.
Double-check your scheduled payments and payee details to ensure a smooth transition.
Set up new payment alerts to stay on top of due dates.
Monday, April 28th – Access the new Bill Pay system and log in to the upgraded SWACU Online Banking system.
Double-check your scheduled payments and payee details to ensure a smooth transition.
Set up new payment alerts to stay on top of due dates.
We Are Here to Help
Visit our Coming Soon to SWACU page for the latest details and FAQs or visit our
Video Library. We are also offering extended support hours to assist you.
Contact us at 800-262-5325.
Monday - Friday, 8:00 AM to 7:00 PM CST
Saturday, 9:00 AM to 1:00 PM CST.
Thank you for being a valued SWACU member!
Sincerely,
Southwest Airlines Federal Credit Union
Visit our Coming Soon to SWACU page for the latest details and FAQs or visit our
Video Library. We are also offering extended support hours to assist you.
Contact us at 800-262-5325.
Monday - Friday, 8:00 AM to 7:00 PM CST
Saturday, 9:00 AM to 1:00 PM CST.
Thank you for being a valued SWACU member!
Sincerely,
Southwest Airlines Federal Credit Union
