SWACU Security
We are committed to ensuring your accounts are safe and secure, that is why we have chosen May as "SWACU Security Month". Keep an eye out for ways to keep your information and accounts safe! Always remember, if you suspect anything out of the ordinary, call us at 800-262-5325.
- Shredding old documents with sensitive information is another step in keeping your accounts safe and secure.
- Always keep sensitive documents in a safe location to ensure they are protected and kept private.
- Did you know SWACU has shred bins in each branch and has an annual Shred Day every year? Join us, this year on July 17th at each branch to shred your sensitive documents!
- Always be mindful of who you are communicating with on the phone, via email, or via text message.
- Never give personal information to someone who has called, emailed, or texted you.
- Never click on links in emails to enter account information, usernames, or passwords.
- Read emails carefully, many fraudulant emails will contain many typos and a spoofed email address.
If you ever receive any communication from someone claiming to be calling, emailing, or texting from SWACU and they are asking you for personal information, such as your social security number, account number, address, etc. never give it to them. Always feel free to tell them you will call back and call us at 800-262-5325.
You play a big part in keeping your accounts safe. Your debit and credit cards come with a PIN#, also known as a Personal Identification Number. This number is meant to stay secret, never give this number to anyone.
We have passwords for everything and keeping those safe and secure is very important.
Password Tips:
- Never write your passwords on a piece of paper.
- The best place to keep passwords is somewhere that is only accessible by you.
- Using multiple types of characters to include numbers, lower and upper case letters, and punctuation is the most secure format for passwords.
- Avoid using dates and commonly known information.
Ensure your personal information is kept safe and secure. These simple tips can help you stay protected.
Safeguarding Tips
- Consider resetting home banking passwords
- Pay attention to emails for odd email addresses, misspelled words, and typos
- Pay attention to your accounts for abnormal transactions and notify your financial institution immediately
- If you receive a suspicious phone call asking for personal information, please hang up. If you are concerned about the validity, you may call us at the number listed on our website to confirm whether or not we attempted to contact you
