At Southwest Airlines Federal Credit Union, you, our members, are the reason we do what we do. By taking the time to tell us what we do well and where you see an opportunity for improvement you make us a better credit union. We continually strive to be that better credit union. Only through the input of concerned members like you can we meet that goal. We value you as a member and we value your opinion. Please take a moment to tell us about your opinion of Southwest Airlines Federal Credit Union.

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Personal Information:

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1. How likely is it that you would recommend Southwest Airlines Federal Credit Union to a family member or colleague?

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2. What are the most important reasons for your response to question one?

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3. How likely would you be to continue your membership at Southwest Airlines Federal Credit Union two years from now?

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4. Name three areas we do well in:

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5. Name three areas we do not do well in:

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I would like someone to contact me:

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