Report a Lost Card

Credit Cards

If your VisaIf your Visa® credit card has been lost or stolen or if someone has used your card without your permission, call the following numbers:

During business hours - (Monday - Friday, holidays not included)

(800) 262-5325 or (214) 357-5577


After business hours or in case of an emergency call:

(800) 417-8715. If outside the USA, call collect (410) 581-9994


ATM/Visa Debit Card

If your card or PIN has been lost or stolen or if someone has transferred money from your account without your permission, call the following numbers:


During business hours - (Monday - Friday, holidays not included)

(800) 262-5325 or (214) 357-5577


After business hours or in case of an emergency call:

(800) 417-8715. If outside the USA, call collect (410) 581-9994