Privacy Policy
At Southwest Airlines Federal Credit Union, we put our members first and take pride in offering a variety of financial services. Protecting your privacy, as well as your financial assets, is central to our mission. Southwest Airlines Federal Credit Union has developed the following standards to ensure that your personal information is private and secure in accordance with reasonable commercial standards.
Information We Collect and Disclose About You
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on membership and loan applications and other forms;
- Information about your transactions with us or others;
- Information we receive from a consumer reporting agency;
- Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.
We may disclose all of the information we collect, as described above, to the companies that perform marketing services on our behalf. In addition, we reserve the right to disclose all of the nonpublic personal information we collect to other financial institutions with whom we enter into joint marketing agreements.
We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of the credit union, follow your instructions as you authorize or for us to protect the security of our financial records.
If you terminate your membership with Southwest Airlines Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.
How We Protect Your Information Internally
Southwest Airlines Federal Credit Union restricts access to nonpublic personal information about you to our employees who have specific business purposes in utilizing your data. We also train our employees in the importance of maintaining confidentiality and member privacy. In addition, we maintain physical, electronic and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.
Maintenance of Accurate Information
Southwest Airlines Federal Credit Union has established procedures to ensure that your personal information is accurate, current and complete in accordance with reasonable commercial standards. If you find that your account information is incorrect, call or write to us at the following telephone number or address and we will respond to requests to correct inaccurate information in a timely manner:
1-800-262-5325
Southwest Airlines Federal Credit Union
P. O. Box 35708
Dallas, TX 75235
More Information
Southwest Airlines Federal Credit Union values its members and their privacy. We want you to understand how we use the information you provide and our commitment to your personal privacy. If you have any questions about how we protect or use your personal information, please contact us at the telephone number or the address above.
